SkillSoft

Business Skills Collections | Sales & Customer Facing Skills

Focuses on the skills and strategies associated with selling products and services to customers, managing a world-class sales organization and making customers and their needs a primary focus of both an individual’s and the organization’s actions.

Subjects covered:

SalesUniversity: Sales Foundations
SalesUniversity: Time & Territory Management
SalesUniversity: Sales Communication
Solution Selling
Selling at the Executive Level
Industry Foundations
Customer Service Essentials
Call Center
Customer Relationship Management
Building a Customer Service Culture
Consulting with External Clients
Consulting with Internal Clients

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