e-Learning Consulting and Support

These services, which ensure success and help you demonstrate value in your learning program differentiate Laragh Skills from other learning providers. We understand that ongoing customer support is critical. For that reason, we continue to provide and develop support mechanisms to assist our customers with consultative account management, supportive resources, and tools that guide your enterprise through every step in the deployment of your learning solution. We do all this and more, to help you achieve maximum results from your SkillSoft learning solution.

The team allocated to your account will bring you:

• Consulting services focused on best practices, organizational training needs analysis, and curriculum planning, ensuring that administrators have the knowledge and skills to successfully manage their learning program.
• Project management of the implementation to ensure the program is designed to meet your needs and project deadlines are met.
• Integration services – our technical support consultants will integrate SkillSoft’s products, and assist with integration of third-party products.
• Training – we will provide on-site training for administrators.
• Definition of success criteria and ROI measurements, helping your learning program align with your organization’s business objectives and goals.
• Development of a strategic marketing plan that fits your organization’s needs and culture and ensures that the value of learning is communicated effectively to the organization.

SkillSoft's Online Resource Center

The Online Resource Center is a comprehensive web site for e-Learning program managers and administrators. It combines a number of elements to support the successful implementation of SkillSoft learning solutions. The resources include a variety of training, marketing, administrative tools, and informative discussion groups. The Online Resource Center includes:

Marketing Resources

Whether your program needs a jump-start or is just beginning, the Marketing Resources area of the Online Resource Center will provide you with new ideas and creative strategies to increase awareness and drive usage of your learning program in your organization.

Training Resources

Training Resources provides a wide variety of tools to assist in your role as a SkillSoft program administrator. The tools are categorized by deployment solution and include guides, archived administrator training sessions, activities, quick-reference guides, FAQs, and glossaries of terms.

Administrative Resources

This area is your one-stop shop for tools and resources to help you successfully manage your learning initiative. Learn more about our latest content offerings and solution enhancements while gaining access to industry resources, case studies, white papers, and quick-reference guides for students.